- Created: Thursday, 17 May 2018 13:34
On the 23rd of May the conference devoted to the effective telephone debt collection organized by Golden Solutions is going to take place. Among speakers there are representatives of mBank, Vivus Finance, RK Legal and Tide Software.
It Is Already the Fourth Edition
Golden Solutions is organizing the event devoted to telephone debt collection for the fourth time. Tide Software once again is going to take part as a speaker discussing matters concerning reaching clients delaying payments. Every year among speakers there can be found representatives of various industries, which enables exchanging experiences.
Aspects of Telephone Debt Collection
Telephone debt collection is one of the most difficult activities. It demands from consultants strong interpersonal skills, propriety and a high level of motivation. It challenges managers in terms of recruitment and influence on division’s effectivity. It also leads to the questions what telecommunication tools should be used, what to do to reach a debtor and to what extent use automatization.
How Do Others Do It?
The aim of Tide Software is to discuss the most common causes negatively influencing reachability, reputation of a phone number and client’s satisfaction. Basing on millions of telecommunication occurrences, Tide Software is going to present the report enabling conducting benchmarking and defining weaknesses of telephone debt collection in one’s company. The latest data from various industries is going to be presented as well. Among others, it is going to concern the quality of databases and the reachability with communications.