- Created: Tuesday, 24 October 2017 14:27
On the 27th of October, during the Practical Events dark banquet, Tide Software experts will read Tarot and present trends influencing the debt collection industry.
Technology vs Expectations
During a lecture Tide Software experts will discuss how technology influences consumers’ behaviour and expectations. The subject of the era of “busyness” will be raised as well. How to reach a client if people do not have enough time in general?
Over Industrial Thinking
The lecture will give answers to the following questions: What direction of development of debt collection agencies should be taken? What will be clients’ expectations and how to use micro-moments and multitasking? Is there a sense in observing other industries?
Source of Inspiration
The lecture is based on reports prepared by Harvard Business Review and Deloitte as well as on Tide Software data. They unambiguously indicate such trends in eviction as: customer experience and the use of omnichannel.
For the first time the conference will take the form of a banquet requiring dressing up. Probably, it is the first event of this kind organised for the debt collection industry.
Find out more on the organizer’s website - Practical Events.