Breakfast with Tide Software

On June 15th 2016 a training “Implementation of a new European Union data protection law in store chains and shopping centers” took place, an event organized by Retail & e-Commerce Institute. Essential partners of this event were Tide Software and ISecure.

Call center is like The Big Brother

Call centers lag behind looking at actions introduced by specialists of internet advertisement or retail chains, because they think rather in other categories. Internet shops create behavioral models due to present their offer even better. Store chains track clients in shopping malls, they reach for Big Data and Artificial Intelligence (AI). May “cosmic” innovation be applied in Call Centers? Is that not already an excessive futurism and unnecessary costs?

KPI in debt collection

On 12 May 2016 the conference devoted to issue of key performance indicators took place. This conference was organized by Practical Events and GEKKO Collections and Tide Software were partners of it.

4 little-known possibilities of IVR

You say “helpline”, and think “IVR”. An interaction system with a recipient in voice connection is a well-known technology, whose origins had its birth 80 years ago, even so it keeps developing all the time. Check 4 interesting IVR opportunities of authorization, omnichannel communication with clients and payment services.

5th Congress of Loan Sector with Tide Software

Tide Software will be the partner of the Conference of Financial Companies in Poland during the fifth edition of the biggest event for non-banking financial loan sector, which will take place on 11 May in Warsaw.

About us

  • Business Concept

    The strategy Tide Software is based on the experience, organization and thinking in line with the "Toyota way". Read More
  • Partners

    Our long presence in the market allowed us to develop friendly relations with many companies. Read More
  • News

    The latest updates from Tide Software. We participate in conferences and provide new services all the time. Read More
  • Careers

    We are recruiting throughout the year in Poland. Check our job offers (written in Polish). Read More
  • Contact us

    T: +48 22 292 7900 E: This email address is being protected from spambots. You need JavaScript enabled to view it. Read More
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