Many forms of communication

One solution for various industries

Get to know Tide services

Talk to Clients As and When They Want You to Talk

Communication with a client both in sales as well as in customer service should be adjusted to clients’ preferences. What does it mean? Talk to clients as they wish and when they wish! We are going to say more about that on the 25th of June during Tide Software lecture at the conference “Systems supporting sales and customer service (AI, CRM, CEM)”. We invite you on our own and the organizers’ behalf – Polish Institute of Business Development.

We Educate about Omnichannel Communication

In Tide Software we know that talking to clients via one channel is not a revelation. That is why we encourage using omnichannel communication which enables adjusting both a communication channel as well as a message itself directly to preferences of clients of various age and business groups. Combining complementary tools: SMS, Email, Voice, Video chat and profiled communication tailored to a client’s expectations gives the best results. We invite you to our lecture which takes place already on the 25th of June at the conference organized by Polish Institute of Business Development.

Systems Supporting Sales and Customer Service

During the conference “Systems supporting sales and customer service (AI, CRM, CEM)” the organizers will invite you to take part in a joint discussion on development and possibilities of modern systems for customer service, communication and increasing sales. The thematic scope of the conference:

  • What is a modern client like? How to get and keep clients?
  • Increasing Customer Satisfaction
  • Omnichannel Customer Management
  • CRM systems
  • AI and ML (chat bots, virtual assistants, analysis and recognition of speech)
  • Contact Center Systems
  • Sales Applications
  • Data Security
  • Data Integration in Distributed Databases
  • Data Analytics

About us

  • Business Concept

    The strategy Tide Software is based on the experience, organization and thinking in line with the "Toyota way". Read More
  • Business Environment

    Our long presence in the market allowed us to develop friendly relations with many companies. Read More
  • News

    The latest updates from Tide Software. We participate in conferences and provide new services all the time. Read More
  • Careers

    We are recruiting throughout the year in Poland. Check our job offers (written in Polish). Read More
  • Contact us

    T: +48 22 292 7900 E: This email address is being protected from spambots. You need JavaScript enabled to view it. Read More
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