- Created: Tuesday, 13 November 2018 13:44
On the 20th of November in Łódź the conference of the MCW City series is taking place. Tide Software will take on the role of an expert, both during the original presentation as well as during the panel discussion. Together we will immerse into the clients’ world to get to know their needs better. Afterwards, we will show an unusual way to communicate with them.
Tide Software in the Role of an Expert at MCW City Łódź
In the age of digitization clients expect from companies more than just a shopping offer. The Customer Experience quality is becoming more and more valuable for consumers while choosing a brand. Let’s then stop asking “How can I help you?” Let’s help clients in an invisible but at the same time obvious way indicating how it should be. During MCW City in Łódź we are going to present the most recent data on communication as well as the indicators of reachability, the amount of callbacks and clients’ reactions to VMS.
More about MCW City
MCW City is a continuation of an excellent debut of My Customer World Forum, which took place in May this year. The event was hailed by participants as the most substantive conference in years. After such a success the time for the autumn edition had come. Organizers created a series of regional conferences (Kraków, Gdańsk, Łódź) devoted to communication of companies and brands with clients. A mysterious title of the meeting in Łódź “Let Them Come and Sit” comes down to talks about communication and language. Participants will have six expert lectures and a panel discussion at their disposal.
Would you like to participate in this event? Seats are still available! With the code “Tide/MCW” you have 15% off.